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Seniors Safety

Approximately 1 in 6 people aged 60 years or older experienced some form of abuse in community settings and this is predicted to increase as countries experience rapidly aging populations. In British Columbia, many seniors and/or families turn to multiple organizations to seek help, which can include Community Response Networks, provincial health authorities, Community Living BC and Public Guardian and Trustee

  • Q. I am a senior who feels I am being abused, who can I call?
    The Seniors Abuse and Information Line (SAIL) is a safe place for older adults, and those who care about them, to talk to someone about situations where they feel they are being abused. The call line is staffed from 8:00am to 8:00pm. Phone: 604-437-1940 (lower mainland) or 1-866-437-1940 (toll free) TTY Teletype: 604-428-3359 (lower mainland) or 1-855-306-1443 (toll free) If you are in immediate danger, call 9-1-1.
  • Q. Where can I find information about financial elder abuse?
    A. Information about financial elder abuse and what it looks like can be found in a video by the BC Securities Commission and Office of the Seniors Advocate.
  • Q. Where can I find information about fraud prevention?
    A. Visit the Scams and Fraud page on the Government of British Columbia website to find information about the types of scams, privacy tips, and information security for seniors.
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Seniors Safety Contacts

Lower Mainland: 604-437-1940
Toll free: 1-866-437-1940

Toll free: 1-800-563-0808

Enquiry BC: 1-800-663-7867 (toll free)

Vancouver: 604-660-2421
Victoria: 250-387-6121
All other areas of B.C.: 1-800-663-7867

View the Office of the Information and Privacy Commissioner and OSA privacy brochure to learn more about privacy tips for seniors.

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